Delivery and returns

Levering

We deliver with DAO to parcel shops.
All purchases are shipped as quickly as possible. Delivery is within 1-3 business days.

Retur

Når du handler hos os, har du 14 dages fortrydelsesret. Varen skal være ubrugt og i original emballage.

The withdrawal period expires 14 days after the day you receive your item. You cannot withdraw from the purchase by refusing to accept the item without simultaneously notifying us at hello@menopausemagic.dk.

You must pay for the return shipping, and you are responsible for any damage that occurs during transport.

When returning your package, you should pack the order securely. We recommend sending the item back in its original packaging.

If you wish to return your package, you should use our online return portal:

https://return.shipmondo.com/menopausemagic

Here, you can register the items you wish to return.

In the portal, you can purchase shipping for your return package and print a return label.

The return package should be sent as a business parcel to:
Female Cycle ApS
Peter Fabers Gade 7, 4th floor, right
2200 Copenhagen N

You must drop off your package at a DAO parcel shop.

Email us at hello@menopausemagic.dk if you have any questions regarding your return package.

Items excluded from the right of withdrawal

Some items are not covered by the right of withdrawal, including:

Delivery of items that, for health protection or hygiene reasons, are not suitable for return, and where the packaging has been opened after delivery.

Since these are skincare products, you lose your right of withdrawal if you break the packaging or use the product, as the item is not suitable for return for health protection or hygiene reasons.

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